info@metroimmigration.com 905-673-1200
Retainer agreement
RCIC Membership Number: R411487 File No:
The Retainer Agreement is made this ______ day of _____________ ,20__
Between Suresh Gupta (RCIC R411487)
Located at 2355 Derry Road East # 12, Mississauga, Ontario L5S 1V6
and
Client ______________________________________________________
WHEREAS the RCIC and the Client wish to enter into a written agreement which contains the agreed upon terms and conditions upon which the RCIC will provide his/her services to the Client.
And, WHEREAS the RCIC is a member of Immigration Consultants of Canada Regulatory Council, the regulator in Canada for immigration consultants;
In Consideration of the mutual covenants contained in this Agreement, the parties agree as follows:
Definitions
The terms “Client,” Council”, “Disbursement” and “RCIC” shall have the meaning given to such terms in the Retainer Agreement Regulation of the Council.
RCIC Responsibilities and Commitment
The Client(s) asked the RCIC, and the RCIC has agreed, to act for the Client(s) in the matter of
ONLINE EXPRESS ENTRY APPLICATION
In consideration of the fees paid and the matter stated above, the RCIC agrees to do the following:
Discussing the issues as relates to the “Express Entry Pool online application”
Collect all the documents from the applicant as per CIC Protocol
Complete the Online application valid for one year only
Complete any information update should the clients status change
Complete Job Bank registration ( If applicable)
Provide guidance on credential evaluation process
This “retainer” only applies to the extent of the submissions of this online application; should an INVITATION TO PR comes up a new retainer has to be signed off
Client(s) Responsibilities and Commitment
3.1 The Client(s) must provide, upon request from the RCIC:
All necessary documentation with in a reasonable time frame.
All documentation in English or with an English translation
3.2 The Client understand that he/she must be accurate and honest in the information he/she provides and that any inaccuracies may void this agreement ,or seriously affect the outcome of the application or the retention of nay status he/she may obtain. The member’s obligations under the Retainer Agreement are null and void if the Client(s) knowingly provide(s) any inaccurate, misleading or false material information. The client’s financial obligations remain.
3.3 In the event Citizenship and Immigration Canada (CIC) or Human Resources Skills and Development Canada (HRSDC) or IRB or IAD or CBSA should contact the Client(s) directly, the Client(s) are instructed to notify the RCIC immediately.
3.4The Client(s) are to immediately advise the RCIC of any change in the marital, family, or civil status or change of physical address or contact information for any person included in the application.
3.5 In the event of a joint retainer agreement, pursuant to Article 13 of the Code of Professional Ethics, the Client(s) understand that no information received in connection with the matter from one Client can be treated as confidential so far as any of the other Clients are concerned (Article 13.1.1) and that if a conflict develops that cannot be resolved, the RCIC cannot continue to act for both or all of the Clients and may have to withdraw completely (Article 13.1.2).
4. Billing method
The Client will be billed by milestones.
The details of this billing method are as follow:
5. Payment Terms and Conditions:
Professional Fees:
$ 500.00 minus initial consultation fee if applicable
Other [e.g., disbursements, courier fees, photocopying, scanning, Faxing, emailing etc.]:
$ 0 included in our fees
Applicable Taxes [include registered tax numbers]:
$ 65.00
Government Fees:
$ 0 if not paid by the client directly
Total Cost:
$ 565.00
The above amount is to be paid by the Client(s) and is subject to change upon mutual agreement of both parties.
6. Payment Schedule
Deposit:
$500+HST (Paid at the time of signing of Retainer)
Balance:
$ zero (Paid before sending the file over to CPC MISS)
Special arrangements mutually agreed upon by the Client(s) and RCIC (e.g., payment by post-dated cheques, different currency, etc.):
7. Refund Policy
The Client(s) acknowledge that the granting of a visa or status and the time required for processing this application is at the sole discretion of the government and not the RCIC.
If, however, the application is denied because of an error or omission on the part of the RCIC or professional staff, the RCIC will refund all professional fees collected. The Client(s) agree that the fees paid are for services indicated above, and any refund is strictly limited to the amount of fees paid.
8. Dispute Resolution Related to the Code of Professional Ethics
Please be advised that SURESH GUPTA is a member in good standing of the Immigration Consultants of Canada Regulatory Council (ICCRC), and as such, is bound by its By-laws, Code of Professional Ethics, and associated Regulations.
In the event of a dispute, the Client(s) and RCIC are to make every effort to resolve the matter between the two parties. In the event a resolution cannot be reached, the Client(s) are to present the complaint in writing to the RCIC and allow the RCIC 15 working days to respond to the Client(s). In the event the dispute is still unresolved, the Client(s) may follow the complaint and discipline procedure outlined by ICCRC on their website: http://www.iccrc-crcic.ca/public/complaintsDiscipline.cfm NOTE: All complaint forms must be signed.
ICCRC Contact Information:
Immigration Consultants of Canada Regulatory Council (ICCRC)
5500 North Service Rd., Suite 1002
Burlington, ON, L7L 6W6
Toll free: 1-877-836-7543
9. Confidentiality
All information and documentation reviewed by the RCIC, required by CIC and all other governing bodies, and used for the preparation of the application will not be divulged to any third party, other than agents and employees, without prior consent, except as demanded by law. The RCIC, and all agents and employees of the RCIC, are also bound by the confidentiality requirements of Article 8.1 and 8.5 of the Code of Professional Ethics.
The Client(s) agrees to the use of electronic communication and storage of confidential information. The RCIC will use his/her best efforts to maintain a high degree of security for electronic communication and information storage.
10. Force Majeure
The RCIC’s failure to perform any term of this Retainer Agreement, as a result of conditions beyond his/her control such as, but not limited to, governmental restrictions or subsequent legislation, war, strikes, or acts of God, shall not be deemed a breach of this Agreement.
11. Change Policy
The Client(s) acknowledge that if the RCIC is asked to act on the Client(s) behalf on matters other than those outlined above in this Agreement, or because of a material change in the Client(s) circumstances, or because of material facts not disclosed at the outset of the application, or because of a change in government legislation regarding the processing of immigration-related applications, the Agreement can be modified accordingly upon mutual agreement.
12. Termination
12.1 This Agreement is considered terminated upon completion of tasks identified under section 2 of this agreement.
12.2 This Agreement is considered terminated if material changes occur to the Client(s) application or eligibility, which make it impossible to proceed with services detailed in section 2 of this Agreement.
12.3 This Agreement may be terminated, upon writing, by the Client(s), at which time any outstanding fees or disbursements will be refunded by the RCIC to the Client(s) / any outstanding fees or disbursements will be remitted by the Client(s) to the RCIC.
12.4 Pursuant to Article 14 of the Code of Professional Ethics, this Agreement may be terminated, upon writing, by the RCIC, provided withdrawal does not cause prejudice to the Client(s).
13. Governing Law
This Agreement shall be governed by the law in effect in the Province /Territory of Ontario, Canada and the federal laws of Canada applicable therein and except for disputes pursuant to section 8 hereof ,any dispute with respect to the terms of this agreement shall be decided by a court of competent jurisdiction within the Province/Territory of Ontario, Canada.
14. Miscellaneous
14.1 This Agreement constitutes the entire agreement between the parties with to the subject matter hereof and supersedes all prior agreements, understanding, warranties, representations, negotiations and discussions, whether oral or written, of the parties except as specifically set forth herein.
14.2 This Agreement shall be binding upon the parties hereto and their respective heirs, administrators, successors and permitted assigns.
14.3 This agreement may only be altered when such changes are made in writing and executed by the parties hereto.
14.4 The provisions of this Agreement shall be deemed severable. If any provision of this Agreement shall be held unenforceable by any court of competent jurisdiction, such provision shall be severed from this Agreement, and the remaining provisions shall remain in full force and effect.
14.5 The heading utilized in this Agreement are for convenience only and are not to be construed in any way as additions to or limitations of the covenants contained in this agreement.
14.6 Each of the parties hereto shall do and execute or cause to be done or executed all such further and other things, acts, deeds, documents and assurances as may be necessary or reasonably required to carry out the intent and purpose of this Agreement fully and effectively.
14.7 The Client(s) acknowledge that he/ she has had sufficient time to review this Agreement and has been given an opportunity to obtain independent legal advice and translation prior to the execution and delivery of this Agreement. In the event the Client did not seek independent legal advice prior to signing this Agreement, he/she did so voluntarily without any undue pressure and agrees that the failure to obtain independent legal advice shall not be used as a defence to the enforcement of obligations created by this Agreement. Furthermore, the Client acknowledges that he/she has received a copy of this Agreement and agrees to be bound by its terms.
14.8 The Client(s) acknowledge that they have requested that the Agreement be written in the English language; Les parties reconnaissent qu'elles ont exigé que ce qui précède soit rédigé en anglais. [To be included in the English version of the Retainer Agreement drawn up by RCICs working in Quebec.]
15. Contact Information
Client /Designate Name
Given Name_______________________________ Family Name _______________________________
Address ______________________________________________________________
Telephone No #____________________________Cell No #_______________________________
Fax # ______________________________ Email ______________________________
RCIC
Given Name: Suresh
Family Name: Gupta
Address: 2355 Derry Road East # 12, Mississauga, Ontario L5S 1V6
Telephone No # 905-673-1200
Fax # 905-673-2300______________________________
Email: gupta@metroimmigration.com
_______________________________ ________________________________
Client Signature RCIC Signature